If your service is freezing or lagging you might try to:
- Check your internet
- Refresh your channels list, your app should have this option
- Logout and log in again on your app
- Activate a VPN (if you have one)
- If it's possible install an alternative app, so that you have 2 app options
If none of the options work, please contact our support
https://xcodesiptv.com/